Shipping Policy

Shipping Policy

At TAVILU, we offer free shipping on all orders, with no minimum purchase required. We aim to make the delivery of your skincare essentials simple and convenient.

Orders are prepared for shipment after payment has been confirmed. Processing times may vary depending on product availability, order volume, and holidays. Order preparation time is separate from the time your package spends in transit.

Any estimated delivery times provided at checkout or in shipping communications are estimates rather than guaranteed arrival dates. Actual delivery times may vary depending on the destination, carrier schedules, weather conditions, holidays, and other transportation delays.

When tracking information is available, you can use it to follow your shipment’s progress. Please allow time for the carrier to update tracking details after receiving your package.

Please ensure your shipping address is complete and accurate before placing your order. If you need to correct an address, contact us as soon as possible at estellastrautman16841@hotmail.com. Changes may not be possible once your order has been processed or dispatched.

If your shipment is delayed, appears to be missing, or is marked as delivered but cannot be located, please contact us for assistance. We will help investigate the delivery status and determine the appropriate next steps.

If your order arrives damaged or contains an incorrect item, please retain the product and packaging and contact us promptly so we can review the issue and help resolve it. Returns are handled in accordance with our Return Policy and applicable consumer rights.

For shipping questions or assistance with your delivery, please email estellastrautman16841@hotmail.com.